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Karrier Xcel

Refund Policy – KarrierXcel EdTech Private Limited

General Information

Refunds for any eligible transactions may take 7–10 working days to reflect in your account. This timeline depends on the processing speed of third-party payment gateways. We appreciate your patience as we work diligently to ensure a smooth refund experience. In some cases, delays may occur due to banking procedures, and we actively follow up with the respective payment gateway to resolve them.

i) Refund Available

KarrierXcel Bundle Courses

Our policy allows customers to request a refund within 24 hours of the original transaction for purchases made under our Bundle Courses.

Disclaimer

Refund requests made after 24 hours from the transaction will not be entertained under any circumstances.
A payment gateway fee of 2% and a processing fee of 5% of the paid amount will be deducted from the refund.

Process to Refund Request

To request a refund, please create a support ticket under the "Refund Request" category and include the following details:

A full refund can be requested within 24 hours of enrolling in our "Content Creation Mastery" course. Please contact our support team in writing to initiate the refund process.

Monetization Series

Refunds for courses under the Monetization Series can be requested within 48 hours of purchase. No refunds will be provided under any circumstances after 48 hours.

Disclaimer

A payment gateway fee of 2% and processing fee of 5% of the paid amount will be deducted from the refund.

Refund Cancellation Policy

Once a refund request is canceled by the customer, it cannot be reinstated or claimed again in the future.

ii) No Refund Available

No Refund shall be issued for purchases made directly from the KarrierXcel website (www.karrierxcel.com) or via an affiliate link after the 24-hour window.

KarrierXcel Prime

The KarrierXcel Prime subscription is non-refundable. Once purchased, it is not eligible for a refund under any circumstances.

KarrierXcel Upskilling

The Upskilling subscription is non-refundable, regardless of purchase date or use.

KarrierXcel In-Demand

The registration fee for workshops is non-refundable and cannot be canceled under any circumstances.

Add-ons

Content Creation Mastery

Workshop registration fees are non-refundable and not eligible for cancellation.

One-on-One Consultation

Sunday Special Training Powered by KarrierXcel

Training session fees are non-refundable and cannot be cancelled.

KX Internship

The registration fee for the internship is non-refundable and cannot be reversed.

HOK (Humans Of KarrierXcel)

No refund will be provided for the purchase of Humans of KarrierXcel under any circumstances.

Customer Issues

Customers may request a refund only within 24 hours of the purchase.

No refund will be granted once after the 24 hours of the transaction.
A 2% gateway fee and 5% processing fee will be deducted from the refund amount.

Contact Us

For feedback, technical support, or complaints:

info@karrierxcel.com

For general inquiries or further information:

+91 9337498545 (Whatsapp Support)